We're searching for a dedicated and motivated Specialist to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and effective manner. You will also play a crucial role in analyzing customer needs and delivering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a buoyant environment where you can make a difference? Then we check here have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with timely support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their satisfaction.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Acquire valuable experience in the service industry.
If you are eager to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for solving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, helping them with their concerns through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Offering prompt and helpful solutions to customer concerns
- Keeping a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a solid work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while contributing in a dynamic company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a timely and efficient manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a passion for customer service? Do you excel in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing timely and exceptional support via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and guaranteeing a positive interaction.
We offer a collaborative work environment with opportunities for growth. If you are eager to make a difference, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a passion to provide exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the primary point of contact for our valued customers. You will handle their inquiries in a efficient and courteous manner. Your communication skills will be essential in fostering positive customer experiences.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can develop both personally and professionally. We offer competitive compensation and benefits packages, as well as chances for career advancement.
- If you are a self-motivated individual with a powerful work ethic and a true desire to make a significant impact, we encourage you to submit your application!